Sacred Crystal Return Policy

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Exchanges
Our policy lasts 25 days. If after your purchase we have spent 25 days, unfortunately we can not offer you an exchange.

To qualify for an exchange, your product must be unused and in the same condition as you received it. It should also be in the original packaging.

To complete your exchange, we need proof of purchase.


Refunds are only allowed exceptionally.

Discount products
Only items of regular value may be returned, unfortunately the discount products can not be returned.

Replace
Replace objects only if they are defective or damaged. If you want to exchange for the same item, send us an e-mail to sacredcrystal.gr@gmail.com and send your item to: Delphon Sacred Crystal - Christina Hatzi Arahova GR 32004.


Gifts
If the item is marked as a gift when purchased and sent directly to you, you will receive a gift credit for the value of your exchange. Once the returned item is received, a gift certificate will be sent to you.

If the item has not been marked as a gift when purchased or the donor has handed the order to himself to give you later, we will send a return to the donor and you will learn about your exchange.

Mission
To exchange your product, you should send it to:

Delphon Str. Sacred Crystal - Christina Hatzi, Arachova, GR 32004


You will be responsible for the payment of your own shipping costs for the return of your item.


Depending on your place of residence, the time it may take to get the exchangeable product may vary.


If you are sending a product over 80 Euro, you should consider using a shipment tracking or shipping insurance. We can not guarantee that we will receive your returned item.


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